Frequently asked questions

Fill in the business registration form. Our colleague checks the company details and approves the account, usually within one business day. After approval you can see partner prices and place orders.

Items in stock are dispatched within 1-2 business days. For items on order we confirm the expected date when the order is placed.

Approved partners pay by bank transfer against an invoice. Cash on delivery and card payment can be arranged individually.

Yes. We design, install and maintain complete systems, with servicing available outside office hours as well.

Yes. Send us the item list or the project details and we prepare an individual quote.

Submit your complaint from your account under Messages, or by e-mail. We register it and reply within one business day.

Yes, we ship within the European Union. For EU VAT registered partners we invoice without VAT (reverse charge).